Skip to Content Bruce Rauner, Governor, State of Illinois

Enhanced Security for ISAC's File Transfer Website

November 14, 2017

It’s time! As previously stated in multiple e-Messages and trainings, the Illinois Student Assistance Commission (ISAC) is implementing the final step in strengthening password security for the secure File Transfer Protocol (FTP) website,

Beginning Friday December 1, 2017, ISAC will no longer allow access to the File Transfer website using school-level FTP IDs (e.g., map_999) and passwords. Only users with valid ISAC Gift Assistance Programs (GAP) Access user IDs and passwords will be able to access the secure FTP site to exchange data for the Monetary Award Program (MAP), the Illinois Veteran Grant (IVG) Program and ISAC Program Reviews (Audits). Individuals will need to have a valid GAP Access user ID and password in order to access to either submit payment claims or program review (audit) data.

What Do I Need to Do?

If your school has FTP credentials:

  • If you already have a valid GAP Access ID and password, your current ID and password will give you access to when the new security process is implemented. In order to use the system, you will need to have your GAP Access Administrator assign you FTP privileges. To do so, follow the instructions in the FTP Process Using GAP Access Credentials Guide.
  • If you do not have a valid GAP Access ID and password but need access to the FTP site, you will need to obtain them. To do so, follow the instructions in the GAP Access User Guides to receive your credentials.
  • If the person that does the FTP data exchange does not work in the financial aid office and does not have a GAP Access ID and password, please make sure they get a copy of this e-Message and take the necessary steps to get credentials as soon as possible.

If your school does not have FTP credentials but would like to participate via FTP:

  • Call School Services at the number below to get your school set up.

You are receiving this message because you registered for ISAC's e-Messaging service through one or more subscription groups for FAAs.

If you have any questions regarding this e_Message, please contact ISAC's School Services Department by calling toll free at 866.247.2172 or sending an e-mail message to