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ISAC Update

VOL. 34, NO. 4L
April 2017 - June 2017

Messages sent to: Operational Updates, Announcements
  ISAC Update

Welcome to the April - June 2017 ISAC Update for lenders and servicers, which is a compilation of e-Messages sent through ISAC's e-Messaging service throughout April, May and June.

The articles in this Update have been organized according to the Lender subscription groups to which the messages were distributed.

Questions?

Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to ISAC.lenderservices@isac.illinois.gov or calling 800.477.4411.

On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.


OPERATIONAL UPDATES, ANNOUNCEMENTS


Reminder: Register Now for the 2017 College Changes Everything Conference
Sent on June 28, 2017.

CCE Conference Logo
 
Register Now!
 
2017 College Changes Everything® Conference
July 20, 2017 • 8 a.m. – 4:30 p.m.
Tinley Park Convention Center, Tinley Park, Illinois
 

If you haven’t already registered for the 2017 College Changes Everything conference, please take time to register before you head out to enjoy the Independence Day holiday. There is a preliminary agenda available on the conference website. The agenda contains the conference schedule as it stands currently, and as such is subject to change. We will post an announcement when the finalized agenda is set and available for viewing and download.

Conference registration is $40.00, and only credit card payments are accepted. Space is limited and fills quickly – Register Now! More information about the conference is available on the conference website. Please share this e-Message with your colleagues so they can register, too.

Stay tuned for further updates regarding the 2017 conference! See you in Tinley Park!

2017 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Council for Adult and Experiential Learning
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
 
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
 
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Preliminary Agenda Available for 2017 College Changes Everything Conference
Sent on June 15, 2017.

CCE Conference Logo
 
Register Now!
  
2017 College Changes Everything® Conference
July 20, 2017 • 8 a.m. – 4:30 p.m.
Tinley Park Convention Center, Tinley Park, Illinois
 

The agenda for the 2017 College Changes Everything conference is still being finalized, but a preliminary agenda is now available on the conference website. The agenda contains the conference schedule as it stands currently, and as such is subject to change. We will post an announcement when the finalized agenda is set and available for viewing and download.

Conference registration is $40.00, and only credit card payments are accepted. Space is limited and fills quickly – Register Now! More information about the conference is available on the conference website. Please share this e-Message with your colleagues so they can register, too.

Stay tuned for further updates regarding the 2017 conference! See you in Tinley Park!

2017 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Council for Adult and Experiential Learning
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
 
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
 
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2017 College Changes Everything Conference Keynote Speaker Announced
Sent on June 7, 2017.

CCE Conference Logo
 
Register Now!
 
2017 College Changes Everything® Conference
July 20, 2017 • 8 am – 4:30 p.m.
Tinley Park Convention Center, Tinley Park, Illinois

 
CCE 2017: Equity in College and Career Readiness Initiatives – Ensuring That All Students Are Equipped for Success

We're pleased to announce our conference keynote speaker, Dr. Kyle A. Reyes, Special Assistant to the President for Inclusion at Utah Valley University (UVU). In his current role as UVU's Chief Diversity Officer, Dr. Reyes leads UVU's Strategic Inclusion plan comprised of nearly 40 initiatives focused on making UVU a more inclusive and equitable campus. Dr. Reyes is also an Assistant Professor of Education at UVU and teaches courses in Multicultural Education, ESL Methods and Family & Community Partnerships. His research focuses on conditions for underrepresented student success throughout P-20 educational institutions. He is in his 15th year at UVU and has spent the majority of his career in programs and services for underserved students. Dr. Reyes will deliver remarks regarding developing the lenses to champion all students, as well as a breakout session on effective collaboration for equity – family and community partnerships.

Registration

Registration is $40.00, and only credit card payments are accepted. Space is limited and fills quickly – Register Now! More information about the conference is available on the conference website. Please share this e-Message with your colleagues so they can register, too.

Stay tuned as we continue to share news, updates, and more information about the agenda and interest sessions.

2017 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Council for Adult and Experiential Learning
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
 
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Mark Your Calendar for Upcoming Important Dates
Sent on May 25, 2017.

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

Unless otherwise noted, links in this message are to corresponding pages at ISAC's website (isac.org).

Through May 31: Enrollment Period Remains Open for College Illinois!® Prepaid Tuition Program

The 2016-17 enrollment period for the College Illinois!® Prepaid Tuition Program continues through May 31, 2017 (applications will then continue to be accepted through August 31, 2017 for infants born on or after September 1, 2016). Purchasing a contract now allows families to lock in the future cost of college at today's plan rates and benefit from meaningful tax exemptions and deductions. With simple plan options and flexible ways to use program benefits, College Illinois! offers a smarter way to plan for the cost of education. Families are encouraged to take advantage of the extended offer to get up to $200 off on qualifying accounts.

June 27: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is scheduled to take place at 1 p.m. (CT) on Wednesday, June 27, 2017, at the James R. Thompson Center in Chicago.

A listing of tentative agenda items will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for a listing of all meetings scheduled in 2017.

June 30: Unreported Loan Reports Responses Due

Responses to the National Student Loan Data System (NSLDS®) Lender Manifest Report of Unreported Loans (Unreported Loans Report), which were distributed on May 19, are due to ISAC on or before June 30, 2017. We provide this report to lenders and servicers twice a year, in order to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC. Further details are provided in a May 19 e-Message.

July 20: College Changes Everything Conference

Register today for the seventh annual College Changes Everything conference – the state's premier college access and success event – which will take place on July 20, 2017, at the Tinley Park Convention Center. Further details are provided in a May 16 e-Message, as well as at the College Changes Everything Conference page.

2017-18 FAFSA® Remains Available

Let your customers know that, although ISAC suspended the announcement of 2017-18 Monetary Award Program (MAP) grants to all students whose initial 2017-18 Free Application for Federal Student Aid (FAFSA®) is received by the federal processor on or after January 16, 2017 (note that this is a later date than previously had been announced – students may be directed to the 2017-18 Processing Updates section of the MAP page for further details), the 2017-18 FAFSA remains available online, and – if not already done – should be completed and submitted as soon as possible by students who will be attending college between July 1, 2017 and June 30, 2018. FAFSA results are used to determine eligibility for other forms of federal, state and institutional financial assistance. The suspension of 2017-18 MAP award announcements does not impact any other financial aid programs.

Important - please note: A May 3 electronic announcement from the U.S. Department of Education (ED) confirms that the Internal Revenue Service (IRS) Data Retrieval Tool (DRT) that allows students and families to transfer their federal tax data directly into the FAFSA will remain unavailable for FAFSA filing until the start of the 2018-19 FAFSA processing cycle (in October 2017).

  • The FAFSA can still be completed electronically, but income and tax information will need to be entered manually (as was done before the IRS DRT became available). Applicants can complete the 2017-18 FAFSA using either a copy of their 2015 tax returns, data from their 2015 tax software, or information from their 2016-17 FAFSA if they have one on file.
  • If 2015 tax information is not readily available, applicants can file the FAFSA with estimated tax information and then request a summary of a previously-filed tax return (called a tax transcript), using that data to correct/update the FAFSA. Tax transcripts may be ordered from the IRS as follows:
    • Online – with the proper identity verification, tax transcripts may be viewed and downloaded from the IRS Get Transcript Online resource;
    • By Mail – requests to have tax transcripts sent via the mail may be submitted to the IRS using their Get Transcript by Mail tool; and,
    • By Phone – the taxpayer can call 1.800.908.9946, and a transcript will be delivered to the address of record within five to ten days.

Details regarding the 2017-18 application cycle may be accessed via the Applying for Financial Aid section of the e-Library.

Check out the Financial Aid Planning section of the Students & Parents area for information regarding resources that are available to help students complete the financial aid process. In addition, several events – including financial aid presentations – are being offered across the State of Illinois. Encourage your customers to attend the event that best fits their schedule.

Upcoming Holiday Schedules

May 29: Memorial Day

Due to the Memorial Day holiday, ISAC offices will be closed on Monday, May 29, 2017. Our offices will reopen on Tuesday, May 30, 2017.

July 4: Independence Day

Due to the Independence Day holiday, ISAC offices will be closed on Tuesday, July 4, 2017. Our offices will reopen on Wednesday, July 5, 2017.

Common Account Maintenance (CAM) files received on a holiday will be processed the following business day, with results available the morning of the second business day. For example: CAM files submitted on Monday, May 29 will be processed the evening of Tuesday, May 30 – and results will be available the morning of Wednesday, May 31.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when the ISAC offices are closed, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. – 4:30 p.m. CT).


Unreported Loans Report Distributed - Responses Due on or before June 30, 2017
Sent on May 19, 2017.

The Illinois Student Assistance Commission (ISAC) distributed the National Student Loan Data System (NSLDS®) Lender Manifest Report of Unreported Loans (Unreported Loans Report), including a cover letter with helpful reminders, on May 19, 2017. Responses are due on or before Friday, June 30, 2017. We provide this report to lenders and servicers twice a year, in order to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

While the majority of lenders and servicers receive the Unreported Loans Report electronically via the File Transfer Protocol (FTP) process, those who have not taken the steps necessary to exchange NSLDS-Lender Manifest data via FTP receive the reports via fax.

The Unreported Loans Report lists the following:

  • open loans that have not been updated via Lender Manifest (this could be due to the inability to match incoming loan records to information on ISAC's database, or due to errors causing the record to reject); and
  • any loan with an open loan status that does not reflect an update within the past 180 days.

Please take the time to review the loans listed and make the necessary data corrections by June 30, so that these loans can be successfully reported on your next monthly Lender Manifest submission.


2017 College Changes Everything Conference Registration Now Open
Sent on May 16, 2017.

CCE Conference Logo
 
Registration Now Open!
 
2017 College Changes Everything® Conference
July 20, 2017 • 8 am – 4:30 p.m.
Tinley Park Convention Center, Tinley Park, Illinois
 

Register now to attend the seventh annual College Changes Everything (CCE) conference – the state’s premier college access and success event. This one day conference focuses on effective practices and showcases resources available to help with increasing access to postsecondary education, college completion, and career readiness. The conference also supports the state’s Goal 2025 – to increase the proportion of adults in Illinois with high-quality college degrees and postsecondary credentials to 60% by the year 2025.

CCE 2017: Equity in College and Career Readiness Initiatives – Ensuring That All Students Are Equipped for Success

This year's conference provides the opportunity to further examine our shared responsibility to integrate and implement pro-equity practices in how we deliver the myriad of college access and success and career readiness efforts assisting students in our state. As we consider the various student populations that will help our state achieve Goal 2025, it's essential we recognize the different needs and requirements some populations have, as well as the obstacles and barriers they face. We must review policies, practices, and systems to ensure they include a pro-equity perspective and address fundamental causes of any inequities. In addition, we need to look at how we can reduce or eliminate opportunity gaps to improve outcomes for underrepresented students – including, but not limited to, low-income students, first-generation students, minority students, students with special needs, working adults, and laid-off adults – and how we can engage all students in ways that are inclusive, culturally responsive, and socially just. Our success as a state depends upon all students having the opportunities to reach their fullest potential.

Who Should Attend

One of the strengths of this conference is that it brings together a diverse audience from across the state for a day of dialogue and sharing information, ideas, and best practices that promote access to postsecondary education, ensure degree or credential attainment, and provide career pathways. Attendees typically include, but are not limited to:

  • high school leaders, counselors, and case managers
  • college access practitioners
  • college and university leaders and administrators
  • leaders from state agencies, non-profits, foundations, and community-based organizations focused on educational opportunity and attainment and career pathways
  • business leaders
  • policymakers and elected officials interested in higher education and workforce development

The conference also serves as an opportunity for participants to renew existing relationships and develop new ones while improving collective leadership as we work toward Goal 2025.

Sessions

Breakout interest sessions provide timely information and engage the audience in thoughtful discussions on the serious issues we face in reaching the state goal, and are presented by state and national experts and practitioners. Topics include:

  • college readiness
  • navigating the college going process
  • after school programs
  • support systems for undocumented students
  • mentoring programs
  • student support services
  • career readiness
  • connecting students and employers
  • and more

Registration

Registration is $40.00, and only credit card payments are accepted. Space is limited and fills quickly – Register Now! More information about the conference is available on the conference website. Please share this e-Message with your colleagues so they can register, too.

Tinley Park Convention Center

The Tinley Park Convention Center is located just 30 miles from downtown Chicago and is connected to the Holiday Inn Chicago-Tinley Park. The address is: 18451 Convention Center Drive, Tinley Park, IL 60477.

2017 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Council for Adult and Experiential Learning
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
 
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
  
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Unreported Loans Report to Be Distributed by End of May
Sent on May 5, 2017.

The Illinois Student Assistance Commission (ISAC) plans to distribute the National Student Loan Data System (NSLDS®) Lender Manifest Reports of Unreported Loans (Unreported Loans Report) by the end of May 2017. We provide this report to lenders and servicers twice a year, in order to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

While the majority of lenders and servicers will receive the Unreported Loans Report electronically via the File Transfer Protocol (FTP) process, those who have not taken the steps necessary to exchange NSLDS-Lender Manifest data via FTP will receive the reports via fax.

The Unreported Loans Report will list the following:

  • open loans that have not been updated via Lender Manifest (this could be due to the inability to match incoming loan records to information on ISAC's database, or due to errors causing the record to reject); and
  • any loan with an open loan status that does not reflect an update within the past 180 days.

Once the report is received, please take the time to review the loans listed and make the necessary data corrections so that these loans can be successfully reported on your next monthly Lender Manifest submission.


Mark Your Calendar for Upcoming Important Dates
Sent on April 4, 2017.

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

Unless otherwise noted, links in this message are to corresponding pages at ISAC's website (isac.org).

April 12: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is scheduled to take place at 1 p.m. (CT) on Wednesday, April 12, 2017, at the Michael A. Bilandic Building in Chicago.

A listing of tentative agenda items will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for a listing of all meetings scheduled in 2017.

By End of May: Unreported Loan Reports to be Distributed

ISAC plans to distribute National Student Loan Data System (NSLDS®) Lender Manifest Reports of Unreported Loans (Unreported Loan Reports) by the end of May 2017. We provide these reports to lenders and servicers twice a year, to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

Through May 31: Enrollment Period Remains Open for College Illinois!® Prepaid Tuition Program

The 2016-17 enrollment period for the College Illinois!® Prepaid Tuition Program continues through May 31, 2017 (applications will then continue to be accepted through August 31, 2017 for children born on or after September 1, 2016). Purchasing a contract now allows families to lock in the future cost of college at today's plan rates and benefit from meaningful tax exemptions and deductions. With simple plan options and flexible ways to use program benefits, College Illinois! offers a smarter way to plan for the cost of education.

July 20: 2017 College Changes Everything® Conference

The seventh annual College Changes Everything® Conference will take place on Thursday, July 20, 2017 at the Tinley Park Convention Center. Further details are provided in a January 19 e-Message.

2017-18 FAFSA® Remains Available

Let your customers know that, although ISAC is suspending the announcement of 2017-18 Monetary Award Program (MAP) grants to all students whose initial 2017-18 Free Application for Federal Student Aid (FAFSA®) is received by the federal processor on or after January 16, 2017 (note that this is a later date than previously had been announced – students may be directed to the 2017-18 Processing Updates section of the MAP page for further details), the 2017-18 FAFSA remains available online, and – if not already done – should be completed and submitted as soon as possible by students who will be attending college between July 1, 2017 and June 30, 2018. FAFSA results are used to determine eligibility for other forms of federal, state and institutional financial assistance. The suspension of 2017-18 MAP award announcements does not impact any other financial aid programs.

Important - please note: A March 30 announcement from the U.S. Department of Education Office of Federal Student Aid (FSA) and the Internal Revenue Service (IRS) indicates that the IRS Data Retrieval Tool (DRT) that allows students and families to transfer their federal tax data directly into the FAFSA is currently unavailable, and is not anticipated to come back online prior to the start of the 2018-19 FAFSA processing cycle (in October 2017).

  • The FAFSA can still be completed electronically, but income and tax information will need to be entered manually (as was done before the IRS DRT became available). Applicants can complete the 2017-18 FAFSA using either a copy of their 2015 tax returns, data from their 2015 tax software, or information from their 2016-17 FAFSA if they have one on file.
  • If 2015 tax information is not readily available, applicants can file the FAFSA with estimated tax information and then request a summary of a previously-filed tax return (called a tax transcript), using that data to correct/update the FAFSA. Tax transcripts may be ordered from the IRS as follows:
    • Online – with the proper identity verification, tax transcripts may be viewed and downloaded from the IRS Get Transcript Online resource;
    • By Mail – requests to have tax transcripts sent via the mail may be submitted to the IRS using their Get Transcript by Mail tool; and,
    • By Phone – the taxpayer can call 1.800.908.9946, and a transcript will be delivered to the address of record within five to ten days.

Details regarding the 2017-18 application cycle may be accessed via the Applying for Financial Aid section of the e-Library.

Check out the Financial Aid Planning section of the Students & Parents area for information regarding resources that are available to help students complete the financial aid process. In addition, several events – including financial aid presentations – are being offered across the State of Illinois. Encourage your customers to attend the event that best fits their schedule.

Upcoming Holiday Schedules

May 29: Memorial Day

Due to the Memorial Day holiday, ISAC offices will be closed on Monday, May 29, 2017. Our offices will reopen on Tuesday, May 30, 2017.

July 4: Independence Day

Due to the Independence Day holiday, ISAC offices will be closed on Tuesday, July 4, 2017. Our offices will reopen on Wednesday, July 5, 2017.

Common Account Maintenance (CAM) files received on a holiday will be processed the following business day, with results available the morning of the second business day. For example: CAM files submitted on Monday, May 29 will be processed the evening of Tuesday, May 30 – and results will be available the morning of Wednesday, May 31.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when the ISAC offices are closed, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. – 4:30 p.m. CT).

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ISAC UPDATE


Electronic ISAC Update for January - March 2017 Now Available
Sent on April 3, 2017

The January – March 2017 edition of the ISAC Update is now available for your review, and may be accessed via the Partner e-Messages & Newsletters section of the e-Library at isac.org. This version of the electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers via ISAC's e-Messaging service over the past quarter.

Topics covered in the January – March 2017 ISAC Update include:

  • Don't Forget – 2017 CCE Conference Proposals Due March 17
    (sent March 15, 2017)
  • Deadline Reminder: 2017 CCE Conference Session Submissions
    (sent March 9, 2017)
  • 2017 College Changes Everything® Conference: Reminder – Call for Proposals
    (sent February 15, 2017)
  • 2017 College Changes Everything® Conference: Save the Date and Call for Proposals
    (sent January 19, 2017)
  • Mark Your Calendar for Upcoming Important Dates
    (sent January 5, 2017)
  • Electronic ISAC Update for October - December 2016 Now Available
    (sent January 3, 2017)

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