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IVG Claims

Student Information at My Zone
IVG Claim Process

The IVG Program is an entitlement program, meaning that, by statute, regardless of whether funding is appropriated for the program through the annual state budget process, the student is not responsible for payment of tuition and eligible fees. In years when there is no funding for the IVG Program, ISAC is unable to reimburse colleges, however, data regarding IVG benefits used still must be submitted so eligibility units can be accurately assessed to students' accounts.

In addition, if an applicant is eligible for both the IVG Program and the Monetary Award Program (MAP) grant, the IVG benefits must be used first. A student cannot decline IVG benefits in favor of using MAP benefits, nor can a school claim MAP funds to cover an IVG shortfall.

IVG claims are to be submitted reflecting the student's cost of tuition (including fees that meet the definition of tuition) and mandatory fees. Institutions that include coverage of aviation, truck driving/CDL, etc., programs under IVG benefits must only include costs that meet the definition of tuition and mandatory fees. If there is an appropriated amount, ISAC authorizes a voucher in the amount of the payment claim and submits it to the State Comptroller's Office which issues payment to the institution.

Recipients attending out-of-district community colleges receive tuition and fees benefits equivalent to the in-district rates and are not responsible for paying the difference between in-district and out-of-district tuition {ISAC Rules, Section 2733.30 (f)}.

Student Information at My Zone

Student eligibility information is available to view online at My Zone, allowing colleges to monitor whether a veteran has remaining IVG eligibility. A complete payment history for all veterans on record can be sorted in both social security number (SSN) order and in alpha order. Eligibility data is refreshed nightly whenever there are new or updated eligible records.

IVG Claim Process

Claims for benefits can be submitted via either FTP or the My Zone portal, by the claim deadline dates established for each term. Results for IVG claims submitted online or via File Transfer Protocol (FTP) are available to retrieve from the File Extract option in the left menu. Payment Claim reports and Invoice reports to assist schools in the review and reconciliation of IVG claim data, can be created by selecting the applicable report option from the left menu. Further details regarding the claim process, reports and file extraction options can be found in the IVG User Guide.

Reminder: Summer leads the academic year for IVG. Be sure to use the appropriate tuition and fees (i.e., 2017-18 tuition and fees for the 2017-18 academic year) when claiming payment for any term in the academic year.