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IVG Program Update: 2017-18 Benefit Usage Data Now Accepted via GAP Access


Unless otherwise noted, links in this message are to corresponding pages at the Illinois Student Assistance Commission (ISAC) website (

IVG Operational Functions Transitioned to GAP Access

As was announced in a January 19 e-Message, operational functions for the Illinois Veteran Grant (IVG) Program are being transitioned from the My Zone portal to the ISAC Gift Assistance Programs Access (GAP Access) portal. Colleges now complete the required activity of providing ISAC with the data needed to assess IVG eligibility units by submitting benefit usage data (formerly, payment requests) via the GAP Access portal. Just like with the Illinois National Guard (ING) Grant Program, IVG benefit usage data is submitted in the same manner as Monetary Award Program (MAP) claims.

The IVG system program privileges must be set to IVG "Update" for staff to request, edit or update IVG benefit usage data, and set to IVG "View" for staff who will not be involved in submitting benefit usage records but need to view IVG eligibility and benefits used information.

2017-18 IVG Benefit Usage Data Now Being Accepted

Effective today (Wednesday, February 21, 2018), IVG benefit usage functionality is available via GAP Access, allowing colleges to report 2017-18 enrollment hours and benefit dollar amounts for initial, in-district and out-of-district requests, as well as adjustments to previously-submitted data.

Specific details and an IVG Program User Guide to help schools navigate the online process are provided at the IVG Electronic Processing page, which may be accessed via the Processes section of the Financial Aid Administrators area.

The deadline for submission of 2017-18 IVG benefit usage data for the spring term is May 25, 2018.

Important FTP Changes - Please Note

New for 2017-18 IVG spring-term processing, the file layout is 160-byte. Please make sure all files conform to this new format.

Additional Information

  • For each college, the IVG component of the GAP Access portal will display records of students for whom the college has reported benefit usage data within the past three years.
    • If a college needs to report benefit usage data for a student who is not appearing in the IVG system, the college can add the student by providing two of the following three items:
      • the student's Social Security number
      • the student's last name
      • the student's IVG number (as it appears on the student's IVG Notice of Eligibility letter from ISAC)
  • Only records for students who have received an IVG Notice of Eligibility can be accessed or added via the IVG system.
  • If a college tries to access or add a record for a student whose application is incomplete or has been deemed ineligible, a "Student Not Found" message will appear. Students for whom this message appears that indicate they have submitted an application but have not received a Notice of Ineligibility should be instructed to contact ISAC's Call Center to discuss the status of their application. Anticipated for later this spring, applicants will also be able to check the status of their IVG applications via the ISAC Student Portal.

February 28 Webinar: An Overview of ISAC's Military Programs

Plan to participate in the "An Overview of ISAC’s Military Programs" webinar, which will take place on Wednesday, February 28 at 2 p.m. (CT), and will include a review of the IVG system in GAP Access. Specific webinar participation details can be found in a January 25 e-Message. Registration is not required for the webinar, and any questions you would like the webinar to address may be submitted via e-mail to prior to the session.

Instructions Available Online

More information regarding IVG benefit usage functionality at GAP Access, including detailed instructions, is available at the following locations:


If college staff or GAP Access administrators have problems accessing the IVG functions, or have questions regarding the online system, they should contact ISAC's School Services Department.

As always, refer to the IVG Program News area for the most up-to-date information.

You are receiving this message because you registered for ISAC's e-Messaging service through one or more subscription groups for FAAs.

If you have any questions regarding this e-Message, please contact ISAC's School Services Department by calling toll free at 866.247.2172 or sending an e-mail message to