JB Pritzker, Governor, State of Illinois

Upcoming Important Dates from ISAC


The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

Unless otherwise noted, links in this message are to corresponding pages at ISAC's website (isac.org).

COVID-19 Resources and Updates

Although we are working differently during this time, we want students, families, our partners and other constituents to know that ISAC continues to be here to answer your questions and to support all Illinoisans with college planning and financial aid. Find important resources and the latest updates at the College-Going and Financial Aid Resources and Services During the Coronavirus Outbreak page of our website.

By End of May: Unreported Loan Reports to be Distributed

ISAC plans to distribute National Student Loan Data System (NSLDS®) Lender Manifest Reports of Unreported Loans (Unreported Loan Reports) by the end of May 2020. We provide these reports to lenders and servicers twice a year, to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

June 18: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is currently scheduled to take place at the Michael A. Bilandic Building (Chicago), starting at 1 p.m. (CT) on Thursday, June 18, 2020.

If the COVID-19 situtation necessitates any changes – for example, moving the meeting to a virtual format, as was done for the April 28, 2020 Commission meeting – that information will be shared with the financial aid community.

Specific details, including a listing of tentative agenda items, will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for a listing of all meetings scheduled in 2020.

2020 College Changes Everything® Conference Update

A May 7 e-Message announces that, due to the COVID-19 pandemic and the parameters of the recent Restore Illinois regional, five-phase plan to reopen Illinois, ISAC will not be hosting the in-person College Changes Everything (CCE) Conference® that had been planned for July 9, 2020. ISAC staff members are working to determine how we might best provide sessions and speakers to support efforts across the state that promote college access and success and career readiness for students. Watch the CCE website and this e-Messaging service for future updates.

2020-21 FAFSA® Still Available

Let students and their families know that the 2020-21 Free Application for Federal Student Aid (FAFSA®) is still available online, and – if not already done – should be completed and submitted as soon as possible by students who will be attending college between July 1, 2020 and June 30, 2021. FAFSA results are used to determine eligibility for several forms of federal, state and institutional financial assistance, including the Illinois Monetary Award Program (MAP).

Details regarding the 2020-21 application cycle may be accessed via the Applying for Financial Aid section of the e-Library for Partners.

Check out the Financial Aid Planning section of the Students & Parents area for information regarding resources that are available to help students complete the financial aid process. In addition, access is provided to a listing of several events that are being offered for students. Typically, these opportunities would include in-person college planning and financial aid presentations but, during the COVID-19 pandemic, focus on weekly Facebook Live Events. Encourage your customers to attend the event that best fits their schedule.

Holiday Schedules

ISAC staff will be unavailable for these holidays:

  • Monday, May 25 – Memorial Day
  • Friday, July 3 – Independence Day

Staff will again be available the first business day immediately following each holiday.

Processing Schedules

Common Account Maintenance (CAM) files received on a holiday will be staged for processing that evening, with results available the morning of the next business day.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when ISAC staff members are unavailable, we will review and respond to messages during regular business hours of Monday through Friday, 8:30 a.m. – 4:30 p.m. CT.

You are receiving this message because you registered for ISAC's e-Messaging service through one or more subscription groups for Lenders.

If you have any questions regarding this e-Message, please contact ISAC's Lender Services Department by calling toll free at 800.477.4411 or sending an e-mail message to isac.lenderservices@illinois.gov.