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ISAC Update

VOL. 36, NO. 3L
March 2019

Messages sent to: Operational Updates, Announcements
  ISAC Update

Welcome to the March 2019 ISAC Update for lenders and servicers, which is a quarterly compilation of e-Messages sent through ISAC's e-Messaging service throughout January, February and March.

The articles in this Update have been organized according to the Lender subscription groups to which the messages were distributed.

Questions?

Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to ISAC.lenderservices@illinois.gov or calling 800.477.4411.

On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.


OPERATIONAL UPDATES, ANNOUNCEMENTS


Join ISAC at the 2019 ILASFAA Conference
Sent on March 12, 2019.

We look forward to seeing you during the upcoming Illinois Association of Student Financial Aid Administrators (ILASFAA) annual conference – "Hats off to ILASFAA: Celebrating 50 Years!" – being held March 18–20 at the President Abraham Lincoln Hotel in downtown Springfield. You won't want to miss out on this opportunity to honor the past, embrace the present, and build for the future with your friends and colleagues.

Please stop by and visit with us at one of the following sessions at which Illinois Student Assistance Commission (ISAC) staff members will be presenting.

ISAC General Session

  • ISAC Update
    Monday, March 18
    1 – 2 p.m. (General Session, immediately following lunch)
    Salons C & D (1st floor)

    Presenter: Eric Zarnikow, Executive Director

Breakout Session

  • An Overview of ISAC Programs
    Tuesday, March 19
    11 a.m. - 12 p.m.
    Governor Bond Suite

    Presenter: Tania Mendoza, Student Services

All times listed are Central.

Once on site at the conference venue, refer to the conference program to verify the time and location of each session. For more details regarding the 2019 ILASFAA conference, visit the conference mini-site at the ILASFAA website.


Reminder: Conference Proposals Due March 8th
Sent on March 4, 2019.

CCE Conference Logo

Interest session proposals are still being accepted for the 2019 College Changes Everything® (CCE) conference: Expanding Success for All Students – Every Community’s Responsibility.

We cordially invite you to complete an online session proposal form by the priority consideration date of March 8, 2019. As in years past, we are happy to have presentations on a broad range of topics, which do not have to connect directly to the conference theme. We encourage proposals that focus on, but are not limited to: college and career readiness; student retention, persistence, and completion; education, business, and the economy; and college costs and affordability. Sessions should provide in-depth information, practical ideas, and specific strategies for the audience, and demonstrate and promote positive steps taken to address these issues and sharing of specific lessons learned.

For further information about proposal submission and the conference, please visit the conference website. We look forward to seeing you on July 18, 2019, at the Tinley Park Convention Center, Tinley Park, Illinois. Registration for the conference will open in May.

Please consider sharing this call for proposals with your colleagues.


2019 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Register Soon for ILASFAA’s 50th Annual Conference to Receive the Early Bird Rate
Sent on February 21, 2019.

You are encouraged to heed the words of President Abraham Lincoln: Leave Nothing for Tomorrow Which Can Be Done Today – and register now for the ILASFAA Annual Conference before the early bird registration deadline of Monday, February 25, 2019, passes.

The early bird full conference rate is $325, and that includes your 2019-20 ILASFAA membership fee of $50. The full conference registration rate after February 25 is $375. To register, visit the Registration page – https://ilasfaa.org/docs/conferences/2019/registration.html – on the conference website.

A block of guest rooms has been reserved for the nights of March 17, 2019 - March 20, 2019 at the conference hotel – the President Abraham Lincoln Hotel in downtown Springfield, Illinois – at a special room rate of $126 per night. This rate will be available until February 25, 2019 or until the group block is sold-out, whichever comes first. To reserve your room(s), visit the Hotel & Travel page of the conference web site, or click this link to access the ILASFAA Conference group page:

https://doubletree.hilton.com/en/dt/groups/personalized/S/SPIASDT-SFA-20190317/index.jhtml?WT.mc_id=POG

The conference will kick off on Monday, March 18 at 11:30 a.m. with a walk down memory lane, followed by a jam-packed agenda that will feature:

  • State, federal and National Association of Student Financial Aid Administrators (NASFAA) updates
  • A general session presentation by financial aid expert Mark Kantrowitz
  • Several NASFAA U credential sessions

In addition to the many learning opportunities, there will be a variety of celebration activities, including:

  • An anniversary reception at the Abraham Lincoln Presidential Library
  • A special anniversary dinner honoring ILASFAA and its Past Presidents
  • An Evening at the Casino event
  • A few special guests and photo opportunities
  • Fundraising and basket raffles

And, if you’re able to arrive early, three pre-conference sessions will be offered on Monday, March 18 from 9:00 to 11:00 a.m.:

  • NASFAA Credential Session: Return of Title IV Funds – This session will prepare you to earn a NASFAA credential on the topic of R2T4 and provide you with a voucher code to access the credential exam. This NASFAA U credential course and exam is a $109 value, and the cost is covered by your conference registration fee.
  • Legislative Advocacy – ILASFAA’s Legislative Issues Committee will facilitate a "legislative track" on the first day of the conference that will begin with an informational session on legislative advocacy and a review of proposed higher education/financial aid legislation currently being considered by the Illinois General Assembly, and will conclude with a legislative panel session and a state agency panel session on Monday afternoon.
  • Policies & Procedures Manual Mini Workshop – This hands-on session will provide an open forum to discuss the development and maintenance of a Policies & Procedures Manual, share best practices, and review topics that tend to be the most challenging when it comes to defining your policies and procedures. Attendees are encouraged to bring samples from their own manuals to share their best practices and effective formats, as well as sections that you may be looking for assistance with on refining them.

For more details about the conference, please visit the conference web site at: ilasfaa.org/docs/conferences/2019/index.html. Questions may be directed to Kim Eck at kimberly.eck@illinois.gov or Chelley Jackson at cljacks@ilstu.edu.


Reminder – Call for Proposals
Sent on February 13, 2019.

CCE Conference Logo

You can play an active role in shaping the 2019 College Changes Everything® (CCE) conference (Expanding Success for All Students – Every Community’s Responsibility) by submitting a proposal. Share your insights, experiences, and creative solutions by submitting an interest session proposal showcasing programs, resources, and partnerships impacting student success. The strength of the conference comes from sessions developed and led by dedicated educators and professionals like you.

Since we will have a broad group of stakeholders attending the conference, we are encouraging proposals that cover a wide range of themes related to college access and completion such as, but not limited to: college and career readiness; student retention, persistence, and completion; education, business, and the economy; and college costs and affordability. Sessions should provide in-depth information, practical ideas, and specific strategies for the audience, and demonstrate and promote positive steps taken to address college access, completion issues, and career readiness and sharing of specific lessons learned. Please complete the online session proposal form (more information about interest session submission is available on the conference web page).

Deadline Priority consideration will be given to completed session proposal forms submitted by March 8, 2019.

The 2019 CCE conference takes place on July 18, 2019 at the Tinley Park Convention Center, Tinley Park, Illinois. Additional information about the conference can be found on the conference web page.

Please consider sharing this call for proposals with your colleagues and other partners.


2019 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Call for Proposals – 2019 CCE Conference
Sent on January 22, 2019.

CCE Conference Logo

Call for Session Proposals

CCE 2019: Expanding Success for All Students – Every Community’s Responsibility

We hope you’ll join us on Thursday, July 18, 2019 at the ninth annual College Changes Everything® (CCE) Conference – the state’s preeminent annual college access and success and career readiness event. This one-day conference focuses on effective practices and showcases the programs and services available to help with increasing college access and college completion for students in support of the state’s Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025. For our state to reach this goal, stakeholders that make up all aspects of any student’s community must work together to support and provide students with the knowledge and opportunities to be successful along the transitions from education to employment.

Celebrate ISACorps 10th Anniversary

At the conference we will also recognize the tenth anniversary of the Illinois Student Assistance Corps, or ISACorps, our statewide outreach and near-peer mentoring program. As we all know, simply making financial or informational resources available is not enough to truly provide opportunity for our underrepresented students. For the past decade the ISACorps has been helping students from families without college-going experience by providing additional support to navigate the complex process of planning and preparing for postsecondary success. The ISACorps is the largest statewide near-peer mentoring program in the country, annually serving more than 150,000 students and parents in every community in Illinois. ISACorps members are recruited as they graduate from college and make a two-year service commitment to the state. These talented college graduates are as diverse as Illinois and spend their days (and nights, and weekends) helping families understand the education-to-career pipeline and complete the admission and financial aid processes. ISAC is currently recruiting for the 2019-20 ISACorps, with a start date of June 2019. For your reference, a copy of the ISACorps job description can be found online at the ISAC Career Center.

Call for Proposals: Due March 8, 2019 – Please Share Your Knowledge and Expertise

The Conference Planning Committee is making a call for interest session proposals for the 2019 conference. We encourage you to help make this conference a valuable professional development experience by sharing with your colleagues your best practices, perspectives, and knowledge. The online session proposal form is available on the conference website.

As the conference draws a broad group of professionals and stakeholders, we welcome proposals that cover a wide range of topics related to college access and completion and career readiness. Such topics might include, but are not limited to: college and career readiness; student retention, persistence, and completion; programs and services for underrepresented students; educational equity; partnerships; career development experiences; education, business, and the economy; college costs, financial aid, and affordability; and community stakeholder engagement.

Each one-hour session should provide in-depth information, practical ideas, and best practices for the audience and demonstrate positive steps taken and lessons learned. Conference attendees appreciate the opportunity to hear from the students being served by the program(s) and/or service(s) included in a session. To that end, we encourage you to include students in your sessions when possible.

  • Deadline – Priority consideration will be given to completed session proposal forms submitted by Friday, March 8, 2019.
  • Non-Commercial Policy – Please note that sessions are to be non-commercial forums. Individuals should refrain from using brand names or endorsing specific products. Sessions are not to be used as a place for direct promotion of products and services.
  • Conference Registration – Presenters are to register for the conference, and the registration fee is $40.00. Conference registration will open later this spring.
  • Presenter Compensation – The College Changes Everything® Conference does not provide any compensation for individuals accepted to serve as conference interest session presenters. This includes compensation for travel-related expenses and hotel accommodations.

A key strength of the conference is its bringing together a diverse audience from across the state to focus on educational opportunity and student success: college access practitioners; high school leaders, counselors, and case managers; college and university leaders and administrators; employers and workforce development professionals; and policymaker and elected officials interested in higher education and career readiness. The conference also serves as an opportunity for stakeholders to improve their practice of collaboration and collective leadership as we work toward the state’s goal.

The conference will take place at the Tinley Park Convention Center, Tinley Park, Illinois.

Please share this information with colleagues in your organization and other partners.


2019 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Upcoming Important Dates from ISAC
Sent on January 11, 2019.

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

Unless otherwise noted, links in this message are to corresponding pages at ISAC's website (isac.org).

January 31: Responses Due for Unreported Loans Report

Responses to the Unreported Loans Report that was distributed in November are due on or before Thursday, January 31, 2019. Further details are provided in a November 16 e-Message.

April 4: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is scheduled to take place on Thursday, April 4, 2019.

Specific details, including the meeting time and location and a listing of tentative agenda items, will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for a listing of all meetings scheduled in 2019.

July 18: 2019 College Changes Everything® Conference

The ninth annual College Changes Everything® Conference will take place on Thursday, July 18, 2019 at the Tinley Park Convention Center. Further details are provided in a December 13 e-Message.

2019-20 FAFSA® Still Available

Let students and their families know that the 2019-20 Free Application for Federal Student Aid (FAFSA®) is still available online, and – if not already done – should be completed and submitted as soon as possible by students who will be attending college between July 1, 2019 and June 30, 2020. FAFSA results are used to determine eligibility for several forms of federal, state and institutional financial assistance, including the Illinois Monetary Award Program (MAP).

Details regarding the 2019-20 application cycle may be accessed via the Applying for Financial Aid section of the e-Library.

Check out the Financial Aid Planning section of the Students & Parents area for information regarding resources that are available to help students complete the financial aid process. In addition, several events – including financial aid presentations – are being offered across the State of Illinois. Encourage your customers to attend the event that best fits their schedule.

Holiday Schedules

In observance of the holidays indicated, ISAC offices will be closed on the following dates:

  • Monday, January 21: Martin Luther King, Jr. Day
    ISAC offices will reopen on Tuesday, January 22.

  • Tuesday, February 12: Lincoln's Birthday
    ISAC offices will reopen on Wednesday, February 13.

  • Monday, February 18: Presidents' Day
    ISAC offices will reopen on Tuesday, February 19.

Processing Schedules

Common Account Maintenance (CAM) files received on a holiday will be processed the following business day, with results available the morning of the second business day. For example: CAM files submitted on Monday, January 21 will be processed the evening of Tuesday, January 22 – and results will be available the morning of Wednesday, January 23.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when the ISAC offices are closed, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. – 4:30 p.m. CT).

Lender Services staff also may be reached toll free at 800.477.4411 during regular business hours.

Note: Effective January 2, 2019, students and parents may reach the ISAC Call Center (Student Services) on weekdays from 8 a.m. – 4:30 p.m. CT.

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ISAC UPDATE


Electronic ISAC Update for October – December 2018 Now Available
Sent on January 2, 2019.

The October – December 2018 edition of the ISAC Update is now available for your review, and may be accessed via the Partner e-Messages & Newsletters section of the e-Library at isac.org. This version of the electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers via ISAC's e-Messaging service over the past quarter.

Topics covered in the October – December 2018 ISAC Update include:

  • Save the Date – 2019 CCE Conference
    (sent December 13, 2018)
  • A Holiday Wish from the Illinois Student Assistance Commission (ISAC)
    (sent December 7, 2018)
  • Unreported Loans Report Distributed – Responses Due on or before January 31, 2019
    (sent November 16, 2018)
  • Unreported Loans Report to be Distributed by the End of November
    (sent November 5, 2018)

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