JB Pritzker, Governor, State of Illinois

ISAC Update

VOL. 38, NO. 4L
June 2021

Messages sent to: Operational Updates, Announcements
  ISAC Update

Welcome to the June 2021 ISAC Update for lenders and servicers, which is a quarterly compilation of e-Messages sent through ISAC's e-Messaging service throughout April, May and June.

The articles in this Update have been organized according to the Lender subscription groups to which the messages were distributed.

Questions?

Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to ISAC.lenderservices@illinois.gov or calling 800.477.4411.

On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.


OPERATIONAL UPDATES, ANNOUNCEMENTS


Don't Miss Out on the 2021 CCE Conference
Sent on June 28, 2021.

2021 College Changes Everything® Conference
Why Delay? Register Today!

Fostering Diversity, Equity, Inclusion, and
Belonging for the Success of All Learners

If you haven't already registered for the conference, register today. If you have registered, thank you, and we ask you to invite a colleague. The success of Illinois students requires partners across all sectors and stakeholders throughout the state coming together and examining how they can work together better in helping students achieve success and our state reach its Goal 2025. The 2021 College Changes Everything® (CCE) conference provides the occasion for you to hear from colleagues as they share their latest experiences, knowledge, and lessons learned to inform your own planning and efforts. The conference also gives you the chance to step back from your daily routine and engage with a diverse group of like-minded peers and provides you opportunities for professional and personal development.

Whova Network Tables – Meet Your Conference Colleagues

The conference is being hosted on the Whova event platform, and we'll be using Webex to deliver the livestream sessions. While nothing can replace meeting in-person, Whova provides several ways for conference participants to interact and engage with other attendees via community board topics and other interactive features such as the Network Table sessions. Every day from 12–12:30 p.m. (CT) on Monday through Thursday of the conference, attendees can join a virtual Network Table with a small group (up to 3) of other attendees on video chat, helping break the ice and begin connections that can carry on during and after the rest of the event. After 5 minutes at one table, participants are "shuffled" to join another table to meet different attendees. Network Tables automatically start at 12 noon (CT), and if you join late, that's okay as you will be included in the next round of shuffles after you join. Please note these sessions are limited to a total of 500 participants per session each day. Be sure to add Network Table sessions to your conference schedule. You can learn more about how to get the most out of Whova by downloading the Whova App and reviewing the Whova Attendee User Guide.

Register now so you don't miss out on this important college access and success and career readiness conference. More information about the conference is available on the conference website. We look forward to engaging with you online!

2021 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Register Today – 2021 CCE Conference
Sent on June 21, 2021.

2021 College Changes Everything® Conference
Don't Wait – Register Today!

Fostering Diversity, Equity, Inclusion, and
Belonging for the Success of All Learners

Don't delay – register today for the online 2021 College Changes Everything conference. Join your colleagues from across the state from July 12th through July 16th as they come together to share and learn how we can work together better in helping students achieve success and our state reach its Goal 2025. Each day of the conference offers a variety of sessions about student college access and success and career readiness. Interest sessions topics include: supporting students through food insecurity and housing instability; supporting Illinois' immigrant populations; reducing remediation and accelerating college success; leveraging community-based partnerships to support student success; addressing the state's teacher shortage; and much more. The full conference agenda is available on the conference website.

The conference is being hosted on the Whova event platform, and we'll be using Webex to deliver the livestream sessions. While nothing can replace meeting in-person, Whova provides several ways for conference participants to interact and engage with other attendees via community board topics, Network Tables sessions, and other interactive features. You can learn more about how to get the most out of Whova by downloading the Whova App reviewing their Whova Attendee User Guide.

Register now so you don't miss out on this important college access and success and career readiness conference. We look forward to engaging with you online!

Please share this e-Message with your colleagues so they can register, too. More information about the conference is available on the conference website.

2021 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Register for the 2021 CCE Conference!
Sent on June 10, 2021.

CCE Conference Logo
Registration Now Open!

2021 College Changes Everything® Virtual Conference
July 12 – July 16, 2021

Register now to participate in the online 2021 College Changes Everything® conference – the state's premier college access and success event. The conference is free, but registration is required. This year's conference theme is: Fostering Diversity, Equity, Inclusion, and Belonging for the Success of All Learners. The conference also supports the state's Goal 2025 – to increase the proportion of adults in Illinois with high quality degrees and postsecondary credentials to 60% by the year 2025.

Each day of the conference offers a variety of sessions about student college access and success and career readiness, including three plenary sessions:

  • Monday, July 12th – Conference Kick Off and State Agency Panel: Educating During the Pandemic
  • Tuesday, July 13th – Illinois Higher Education Strategic Plan: Next Steps
  • Wednesday, July 14th – Keynote Panel: Fostering Diversity, Equity, Inclusion, and Belonging for the Success of All Learners

We're excited to host the conference on the Whova event platform. While nothing can replace meeting in-person, Whova provides several ways for conference participants to interact and engage with other attendees via community board topics, Network Tables sessions, and other interactive features. You can learn more about how to get the most out of Whova by reviewing their Whova Attendee User Guide.

Who Should Attend

One of the key strengths of this conference is that it brings together a diverse audience of stakeholders from across the state to create a space of dialogue and sharing information, ideas, and best practices that promote access to postsecondary education, ensure degree or credential attainment, and provide career pathways. Attendees typically include, but are not limited to:

  • high school leaders, counselors, and case managers
  • college access practitioners
  • college and university leaders and administrators
  • leaders from state agencies, non-profits, foundations, and community-based organizations focused on educational opportunity and attainment and career pathways
  • business leaders
  • policymakers and elected officials interested in higher education and workforce development

Don't wait – register now! There is no registration fee.

Please share this e-Message with your colleagues so they can register, too. More information about the conference is available on the conference website.

We look forward to engaging with you online!

2021 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.

Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


Unreported Loans Report Distributed
Sent on May 26, 2021.

Responses Due on or before June 30, 2021

The Illinois Student Assistance Commission (ISAC) distributed the National Student Loan Data System (NSLDS®) Lender Manifest Report of Unreported Loans (Unreported Loans Report), including a cover letter with helpful reminders, on May 25, 2021. Responses are due on or before Wednesday, June 30, 2021. We provide this report to lenders and servicers twice a year, in order to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

While the majority of lenders and servicers receive the Unreported Loans Report electronically via the File Transfer Protocol (FTP) process, those who have not taken the steps necessary to exchange NSLDS-Lender Manifest data via FTP receive the reports via fax.

The Unreported Loans Report lists the following:

  • open loans that have not been updated via Lender Manifest (this could be due to the inability to match incoming loan records to information on ISAC's database, or due to errors causing the record to reject); and
  • any loan with an open loan status that does not reflect an update within the past 180 days.

Please take the time to review the loans listed and make the necessary data corrections by June 30, so that these loans can be successfully reported on your next monthly Lender Manifest submission.


Upcoming Important Dates from ISAC
Sent on May 20, 2021.

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

By End of May: Unreported Loan Reports to be Distributed

A May 11 e-Message announces that ISAC plans to distribute National Student Loan Data System (NSLDS®) Lender Manifest Reports of Unreported Loans (Unreported Loan Reports) by the end of May 2021. We provide these reports to lenders and servicers twice a year, to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

June 17: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is scheduled to take place at 1 p.m. (CT) on Thursday, June 17, 2021. Further details, including a listing of tentative agenda items, will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for information regarding all meetings scheduled in 2021.

Week of July 12: 2021 College Changes Everything® Online Conference

Mark your calendar for the annual College Changes Everything® conference – Fostering Diversity, Equity, Inclusion, and Belonging for the Success of All Learners – which will be a virtual event with online sessions throughout the week of July 12, 2021. Visit the College Changes Everything conference website, and watch for future e-Messages, for the latest updates.

Holiday Schedules

ISAC staff will be unavailable for these holidays:

  • Monday, May 31 – Memorial Day
  • Monday, July 5 – Independence Day

Staff will again be available the first business day immediately following each holiday.

Processing Schedules

Common Account Maintenance (CAM) files received on a holiday will be staged for processing that evening, with results available the morning of the next business day.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when ISAC staff members are unavailable, we will review and respond to messages during regular business hours of Monday through Friday, 8 a.m. – 4:30 p.m. CT.


Unreported Loans Report in Late May
Sent on May 11, 2021.

The Illinois Student Assistance Commission (ISAC) plans to distribute the National Student Loan Data System (NSLDS®) Lender Manifest Reports of Unreported Loans (Unreported Loans Report) by the end of May 2021. We provide this report to lenders and servicers twice a year, in order to assist in determining whether all loans that appear in a loan portfolio have been reported to ISAC.

While the majority of lenders and servicers will receive the Unreported Loans Report electronically via the File Transfer Protocol (FTP) process, those who have not taken the steps necessary to exchange NSLDS-Lender Manifest data via FTP will receive the reports via fax.

The Unreported Loans Report will list the following:

  • open loans that have not been updated via Lender Manifest (this could be due to the inability to match incoming loan records to information on ISAC's database, or due to errors causing the record to reject); and
  • any loan with an open loan status that does not reflect an update within the past 180 days.

Once the report is received, please take the time to review the loans listed and make the necessary data corrections so that these loans can be successfully reported on your next monthly Lender Manifest submission.

Return to Top


ISAC UPDATE


March 2021 Electronic ISAC Update
Sent on April 1, 2021.

The March 2021 edition of the ISAC Update is now available for your review, and may be accessed via the Partner e-Messages & Newsletters section of the e-Library for Partners at isac.org. This version of the electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers via ISAC's e-Messaging service over the past quarter.

Topics covered in the March 2021 ISAC Update include:

  • Submit Your Session Proposal Today
    (sent on March 9, 2021)
  • 2021 CCE Conference: Save the Date & Call for Proposals
    (sent February 5, 2021)
  • Don't Forget – Submit Your Proposal
    (sent February 25, 2021
  • Upcoming Important Dates from ISAC
    (sent January 20, 2021)
  • December 2020 Electronic ISAC Update
    (sent January 4, 2021)

Return to Top