JB Pritzker, Governor, State of Illinois

ISAC Update

VOL. 38, NO. 1L
September 2020

Messages sent to: Operational Updates, Announcements
  ISAC Update

Welcome to the September 2020 ISAC Update for lenders and servicers, which is a quarterly compilation of e-Messages sent through ISAC's e-Messaging service throughout July, August, and September.

The articles in this Update have been organized according to the Lender subscription groups to which the messages were distributed.

Questions?

Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to ISAC.lenderservices@illinois.gov or calling 800.477.4411.

On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.


OPERATIONAL UPDATES, ANNOUNCEMENTS


Upcoming Important Dates from ISAC
(sent September 9, 2020)

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your customers.

Unless otherwise noted, links in this message are to corresponding pages at ISAC's website (isac.org).

COVID-19 Resources and Updates

Although we are working differently during this time, we want students, families, our partners and other constituents to know that ISAC continues to be here to answer your questions and to support all Illinoisans with college planning and financial aid. Find important resources and the latest updates at the College-Going and Financial Aid Resources and Services During the Coronavirus Outbreak page of our website.

2020-21 ISAC Administrative Rules Available

ISAC Administrative Rules, which were adopted for the 2020-21 academic year, are available within the e-Library for Partners and may be viewed in two formats: "Listed Alphabetically" and "Listed by Program Type/Topic."

September 17: Next Commission Meeting

The next meeting of the Illinois Student Assistance Commission is scheduled to take place as a WebEx virtual event, starting at at 1 p.m. (CT) on Thursday, September 17, 2020. Further details, including a listing of tentative agenda items and participation instructions, will be available prior to the meeting via the ISAC's Governing Board: The Commission section of the About ISAC area.

Visit the Commission Meeting Schedule page for information regarding all meetings scheduled in 2020.

Holiday Schedules

ISAC staff will be unavailable for these holidays:

  • Monday, September 7, 2020 – Labor Day
  • Monday, October 12, 2020 – Columbus Day
  • Tuesday, November 3, 2020 – Election Day
  • Wednesday, November 11, 2020 – Veterans Day

Staff will again be available the first business day immediately following each holiday.

Processing Schedules

Common Account Maintenance (CAM) files received on a holiday will be staged for processing that evening, with results available the morning of the next business day.

For Assistance

Access the Lenders area anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when ISAC staff members are unavailable, we will review and respond to messages during regular business hours of Monday through Friday, 8 a.m. – 4:30 p.m. CT.


2020 CCE: Live Session Recordings Posted
(sent on August 10, 2020)

CCE Conference Logo

All recordings and associated materials of the eight live session of the 2020 College Changes Everything® (CCE) virtual conference have been posted to the 2020 CCE conference website. On behalf of the Conference Planning Committee, we want to thank all the panelists who participated in the live sessions and the participants who submitted recordings of their interest sessions for posting on the conference website.

To access a recorded session on the 2020 CCE conference website, you'll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more. All recordings are available with no registration fees.

Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025. We hope we are able to see everyone in-person at the 2021 CCE conference.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed

The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2020 CCE New Live Session – Financial Aid Form Filing: The New Public HS Graduation Requirement in Illinois
(sent on August 4, 2020)

CCE Conference Logo

We're pleased to announce a live session tomorrow, August 5th at 2 pm – Financial Aid Form Filing: The New Public HS Graduation Requirement in Illinois. Beginning with the 2020-21 school year, public high school seniors will be required to complete a Free Application For Federal Student Aid (FAFSA®), the Alternative Application for Illinois Financial Aid, or a nonparticipation form as part of a new high school graduation requirement. Join us for this session to learn more about this new requirement, what it means, and how it will be implemented directly from the Illinois State Board of Education (ISBE). ISBE will share the FAFSA Nonparticipation form and the Illinois Student Assistance Commission (ISAC) will highlight the services and resources available to school districts as we all help students meet this new requirement. The session will be recorded and made available for those who are not able to participate in the live session.

Reserve your spot now for this live session and the state agency panel session on Thursday.

August 5, 2020
2-3 p.m.
Financial Aid Form Filing: The New Public HS Graduation Requirement in Illinois
Reserve Your
Spot Now
August 6, 2020
12-1 p.m.
Educating During the Pandemic: Efforts to Improve Access, Equity, Affordability and Excellence
Reserve Your
Spot Now

We also want to remind you that our virtual conference includes recorded sessions available on the 2020 CCE conference website. You'll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more. Recordings of prior live sessions are also available on the conference website.

All live events and recordings are available with no registration fees. Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2020 CCE Reminder: State Agency Panel Live Session
sent on August 3, 2020

CCE Conference Logo

Please join us for the final live session of the virtual 2020 College Changes Everything® (CCE) conference – Educating During the Pandemic: Efforts to Improve Access, Equity, Affordability and Excellence. Join Deputy Governor Jesse Ruiz and agency heads from the Illinois State Board of Education, Illinois Board of Higher Education, Illinois Community College Board, and the Illinois Student Assistance Commission as they discuss the challenges and solutions in educating students this fall in the midst of the COVID-19 pandemic. Topics will include addressing the increased obstacles to equity and access as a result of the pandemic; improving hybrid and remote learning; addressing affordability, particularly for low income, rural and students of color; and reducing "pandemic melt" and maintaining/improving attainment in light of rapidly changing guidelines and plans for fall. This session is for education professionals as well as students and families looking for information and resources about educating Illinois students from kindergarten through postsecondary school during this unique and uncertain period. Reserve your spot now for this live session.

August 6, 2020
12-1 p.m.
Educating During the Pandemic: Efforts to Improve Access, Equity, Affordability and Excellence
Reserve Your
Spot Now

We also want to remind you that our virtual conference includes recorded sessions available on the 2020 CCE conference website. You'll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more. Recordings of prior live sessions are also available on the conference website.

All live events and recordings are available with no registration fees. Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2020 CCE State Agency Panel Live Session
(sent on July 27, 2020)

CCE Conference Logo
2020 CCE
State Agency Panel Live Session

We're pleased to announce a new live session for the virtual 2020 College Changes Everything® (CCE) conference – Educating During the Pandemic: Efforts to Improve Access, Equity, Affordability and Excellence. Join Deputy Governor Jesse Ruiz and agency heads from the Illinois State Board of Education, Illinois Board of Higher Education, Illinois Community College Board, and the Illinois Student Assistance Commission as they discuss the challenges and solutions in educating students this fall in the midst of the COVID-19 pandemic. Topics will include addressing the increased obstacles to equity and access as a result of the pandemic; improving hybrid and remote learning; addressing affordability, particularly for low income, rural and students of color; and reducing “pandemic melt” and maintaining/improving attainment in light of rapidly changing guidelines and plans for fall. This session is for education professionals as well as students and families looking for information and resources about educating Illinois students from kindergarten through postsecondary during this unique and uncertain period.  Reserve your spot now for this live session and the other live sessions at the links in the table below.

In addition to the live sessions, our version of an online conference includes recorded sessions available on the 2020 CCE conference website.  You’ll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more.

July 28, 2020
10-11 a.m.
Keynote: Music, Movies, and NASA:
Pop-culture and Space Exploration
Illuminating the Way for Change
Reserve Your
Spot Now
July 30, 2020
12-1 p.m.
Touching the Third Rail: Creating
Campus Equity Plans to Eliminate
Gaps in Degree Completion by
Race and Pell-status at National
Louis University and Moraine Valley
Community College through the
Illinois Equity in Attainment
Initiative
Reserve Your
Spot Now
July 30, 2020
2-3 p.m.
Guidance for Guides: Skills & Tools
to Support Postsecondary Planning
Reserve Your
Spot Now
July 31, 2020
10-11 a.m.
Collaborative Partnerships: Engaging
and Supporting Youth in Work-based
Learning
Reserve Your
Spot Now
August 6, 2020
12-1 p.m.
Educating During the Pandemic: Efforts to
Improve Access, Equity, Affordability and
Excellence
Reserve Your
Spot Now

All live events and recordings are available with no registration fees. Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025

CCE


2020 CCE Additional Live Sessions
(sent July 22, 2020)

CCE Conference Logo
2020 CCE
Additional Live Sessions

For the virtual 2020 College Changes Everything® (CCE) conference, we're pleased to announce that we've scheduled two additional live sessions:

  • July 27th at 3:30 p.m. – Navigating College and Career Pathways as a Postsecondary Student During COVID-19
  • July 31st at 10 a.m. – Collaborative Partnerships: Engaging and Supporting Youth in Work-based Learning

With all of the change we've experienced due to the pandemic, don't miss out on our keynote session – Music, Movies, and NASA: Pop-culture and Space Exploration Illuminating the Way for Change – that explores reasons people and organizations have trouble changing and adapting to emerging problems, and provides evidence-based strategies and techniques to break free from business-as-usual approaches. Click on the "Reserve Your Spot Now" links below to see a full session description for these and the other live sessions before registering.

In addition to the live sessions, our version of an online conference includes recorded sessions available on the 2020 CCE conference website. You'll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more.

July 27, 2020
3:30-4:30 p.m.
Navigating College and Career
Pathways as a Postsecondary
Student During COVID-19
Reserve Your
Spot Now
July 28, 2020
10-11 a.m.
Keynote: Music, Movies, and NASA:
Pop-culture and Space Exploration
Illuminating the Way for Change
Reserve Your
Spot Now
July 30, 2020
12-1 p.m.
Touching the Third Rail: Creating
Campus Equity Plans to Eliminate
Gaps in Degree Completion by
Race and Pell-status at National
Louis University and Moraine Valley
Community College through the
Illinois Equity in Attainment
Initiative
Reserve Your
Spot Now
July 30, 2020
2-3 p.m.
Guidance for Guides: Skills & Tools
to Support Postsecondary Planning
Reserve Your
Spot Now
July 31, 2020
10-11 a.m.
Collaborative Partnerships: Engaging
and Supporting Youth in Work-based
Learning
Reserve Your
Spot Now

All live events and recordings are available with no registration fees. Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2020 CCE Conference: Recorded Sessions Available
(sent on July 15, 2020)

CCE Conference Logo

Last week we announced the re-imagined annual College Changes Everything® (CCE) conference in response to the COVID-19 pandemic. Our version of an online conference includes both recorded interest sessions and a schedule of live sessions. All live events and recordings are available with no registration fees.

We now have available the recorded sessions on the 2020 CCE conference website. You'll be asked to register one time to set up your viewing account, then simply login to view recordings as your schedule permits. Session topics include: breaking down affordability barriers to college access and completion, career readiness and exploration and pathway endorsements, supporting Dreamers, women in STEM, campus equity plans to eliminate gaps in degree completion by race, addressing the disparity perceived by students with disabilities, and many more.

Please see below to register for the currently scheduled live sessions. Click on the "Reserve Your Spot Now" link to see a full session description before registering. We are waiting to confirm some additional live sessions, and will update you when those are scheduled.

July 22, 2020
10-11 a.m.
Adapting 21st Century Skills into
Virtual High School Classroom
Reserve Your
Spot Now
July 28, 2020
10-11 a.m.
Keynote: Music, Movies, and NASA:
Pop-culture and Space Exploration
Illuminating the Way for Change
Reserve Your
Spot Now
July 30, 2020
12-1 p.m.
Touching the Third Rail: Creating
Campus Equity Plans to Eliminate
Gaps in Degree Completion by
Race and Pell-status at National
Louis University and Moraine Valley
Community College through the
Illinois Equity in Attainment
Initiative
Reserve Your
Spot Now
July 30, 2020
2-3 p.m.
Guidance for Guides: Skills & Tools
to Support Postsecondary Planning
Reserve Your
Spot Now

We thank all the partners who submitted a session recording and who are participating in a live session. As we all work to continue to support our students in a pandemic environment, collaborating in different ways is vital in helping our students achieve college access and success, as well as career readiness.

Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE


2020 CCE Conference Re-imagined
(sent on July 8, 2020)

CCE Conference Logo

Since it was cancelled in May due to the COVID-19 pandemic, we've been working on an alternative to July's in-person annual College Changes Everything® (CCE) conference. Thank you for your patience during this time. With the impact of the pandemic, it's even more important for stakeholders from all aspects of students' communities to work together to provide them with the support, knowledge, and opportunities needed to successfully transition from education to employment.

We are working with our partners and colleagues to put together an online conference that includes both recorded interest sessions and a schedule of live sessions. This online opportunity showcases programs and services available to help with increasing college access and success, as well as career readiness.

While this year's conference cannot include the in-person, face-to-face interactions that have grown to be a key part of the event, we are pleased to still be able to share information and resources from state and national experts that can help you in your work in supporting student success.

We thank everyone who submitted an interest-session proposal prior to the pandemic. We've been working with those partners whose proposals were selected to determine if they could provide a recording of their session to post on the conference website. We appreciate those who were able to submit a session, and understand that the disruption in normal work schedules and workloads may have made it difficult for others to provide a recording. We will be providing those recorded sessions online later in July.

A list of the live interest sessions, along with registration links, follows. We are waiting to confirm some additional live sessions, and will update you when those are scheduled.

July 22, 2020
10-11 a.m.
Adapting 21st Century Skills
into the Virtual High School
Classroom
Register Now
July 28, 2020
10-11 a.m.
Keynote: Music, Movies, and
NASA: Pop-culture and Space
Exploration Illuminating the
Way for Change
Register Now
July 30, 2020
12-1 p.m.
Touching the Third Rail:
Creating Campus Equity Plans
to Eliminate Gaps in Degree
Completion by Race and
Pell-status at National Louis
University and Moraine
Valley Community College
through the Illinois Equity
in Attainment Initiative
Register Now
July 30, 2020
2-3 p.m.
Guidance for Guides:
Skills & Tools to Support
Postsecondary Planning
Register Now

Thank you for your interest in CCE and supporting the state's Goal 2025 – to increase the proportion of adults in Illinois with high-quality degrees and credentials to 60% by the year 2025.

2020 College Changes Everything Conference Planning Committee

  • Illinois Student Assistance Commission
  • Illinois Board of Higher Education
  • Illinois Community College Board
  • Illinois Department of Commerce and Economic Opportunity
  • Illinois State Board of Education
  • Illinois College Access Network
  • Federation of Independent Illinois Colleges and Universities
  • Advance Illinois
  • Center for the Study of Education Policy at Illinois State University
  • Education Systems Center at Northern Illinois University
  • Generations Serving Generations
  • ACT Now
  • Women Employed
The College Changes Everything® Conference is sponsored
by the Illinois Student Assistance Commission.
Helping Illinois reach its Goal 2025: to increase the proportion
of adults in Illinois with high-quality college degrees and
postsecondary credentials to 60% by the year 2025


CCE

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ISAC UPDATE


June 2020 Electronic ISAC Update
sent on July 1, 2020.

The June 2020 edition of the ISAC Update is now available for your review, and may be accessed via the Partner e-Messages & Newsletters section of the e-Library for Partners at isac.org. This version of the electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers via ISAC's e-Messaging service over the past quarter.

Topics covered in the June 2020 ISAC Update include:

  • Upcoming Important Dates from ISAC
    (sent June 10, 2020)
  • Unreported Loans Report Distributed
    (sent May 22 , 2020)
  • Unreported Loans Report in Late May
    (sent May 12, 2020)
  • Upcoming Important Dates from ISAC
    (sent May 11, 2020)
  • 2020 CCE Conference Update
    (sent May 7, 2020)

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