Discontinuation of Authy Desktop Application – Mobile App Now Required for GAP Two-Factor Authentication

03/12/2024

The Authy desktop application, as part of the two-factor authentication process used by some schools when accessing the Gift Assistance Programs (GAP) Access portal, is being discontinued by its owner on March 19, 2024.

Those schools currently using any desktop app, including Authy, should be advised that ISAC now requires use of a mobile app on a separate device for two-factor authentication purposes.

We recommend any of the following free mobile apps, although we do not endorse one product over another:

• Google Authenticator
• Microsoft Authenticator
• Authy Authenticator

The use of desktop apps for authentication does not provide a high level of security. In the event of a compromise of the user's computer and/or credentials, an app on the user's desktop does not have the additional layer of protection that using a separate device provides. Use of a separate mobile device for two-factor authentication increases the overall security of GAP and the student-specific data it contains.

The GAP Access Two-Factor Authentication User Guide is being updated and we will let you know through the Counselor and FAA Messages Boards when it has been posted.

You are receiving this message because you registered for ISAC's e-Messaging service through one or more subscription groups for Counselors.

If you have any questions regarding this e-Message, please contact ISAC's School Services Department by calling toll free at 866.247.2172 or sending an e-mail message to isac.schoolservices@illinois.gov.