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Partner Training

Find training calendars within this section, as well as the PowerPoint presentations from recent training sessions.


Webinar: ISAC Update and a Review of Hot Topics from the 2017 Federal Student Aid (FSA) Conference

Wednesday, January 31, 2018, 2 p.m.

Download the Presentation Adobe Acrobat

To participate:

For the audio portion, click on the Audio tab at the top of the webinar page and select one of the available options:

  • For toll-free participation, select the “Call Me” option, enter your phone number, and the webinar will call you. (This is the recommended option.)
  • For “Call Using Computer” you will need to have a microphone to be able to interact with the webinar. Without a microphone, you will be in listen-only mode.
  • The “I Will Call In” option is not a toll-free number, however, if you are not able to participate through the webinar link and the “Call Me” option, but would just like to participate by phone, you can use this toll number: +1-240-454-0879 (USA Toll) and access code 804 330 463.

Webinar: An Overview of ISAC’s Loan Repayment Programs

Wednesday, December 20, 2017, 2 p.m.

Download the Presentation Adobe Acrobat


Webinar: An Overview of ISAC's Teacher Programs & Grant Programs for Police/Fire/Correctional Officers

Wednesday, November 29, 2017, 2 p.m.

Download the Presentation Adobe Acrobat


Webinar: ISAC Update and An Overview of ISAC’s Military Programs

Wednesday, October 25, 2017, 2 p.m.

Download the PresentationAdobe Acrobat


Webinar: ISAC Update and An Overview of GAP Access & MAP Payment Processing

Wednesday, September 27, 2017, 2 p.m.

Download the Presentation Adobe Acrobat


Partners' Training Calendar


Frequently Asked Questions - Illinois Residency and Verification


Financial Aid 101 Workshops: September 21 and September 28, 2017

Financial Aid 201 Workshops: September 22 and September 29, 2017


Financial Aid Training Program

To assist professionals in helping students with the Free Application for Federal Student Aid (FAFSA®) and staying current on the financial aid process and programs, ISAC offers – at no cost, through a series of training modules – comprehensive professional development opportunities for counselors, mentors, community partners and members of the general public.

Sessions for the fall of 2017 are being offered in October and November.

Online registration and additional details, including session dates and locations, are now available at isac.org/FinancialAidCertification.


Webinar: ISAC Update, Review of a MAP Award Calculation, and an Overview of 2018-19 FAFSA® Processing Changes

Wednesday, August 30, 2017, 2 p.m.

Download the Presentation (PDF) Adobe Acrobat


Webinar: ISAC Operational Update

Wednesday, August 9, 2017, 2 p.m.

Download the Presentation (PDF) Adobe Acrobat


Webinar: ISAC Operational Update

Wednesday, July 19, 2017, 2 p.m.

Download the Presentation (PDF) Adobe Acrobat


2016 ILASFAA Conference Handouts – “It's Time to Light the Lights”

An Overview of Student Veteran Programs
Ask ISAC ...
GAP Access Q&A - Best Practices
The Show Must Go On! (ISAC Update)


2015 ILASFAA Conference Handouts – “In Concert”

The ABC’s of the ISAC Audit Process
Help for the Most Common Audit Findings
Takin’ Care of Business with GAP Access
Getting by with a Little Help from Our Friends (general ISAC and legislative update)
Update on State & Federal Programs for Student Veterans
MAP and the Times, They are A-Changin’ (includes MAP payment table information)