JB Pritzker, Governor, State of Illinois

Request for Proposal (RFP) Prepaid Tuition Comprehensive Account Servicing

Reference # GS-2024-054

College Illinois!®, the Illinois Prepaid Tuition Program (the “Program”) is administered by the Illinois Student Assistance Commission (“ISAC”) pursuant to Section 529 of the Internal Revenue Code of 1986, as amended, and the Illinois Prepaid Tuition Act (110 ILCS 979).

Notice of Award                04/23/2024

Agency: Illinois Student Assistance Commission (ISAC)
Description: Prepaid Tuition Comprehensive Account Servicing
Reference Number: GS-2024-044
RFP posted: 11/14/2023RFP
due date: 01/03/2024 2:00 PM
Basis for Contract Award: Contract was awarded based on factors set forth in the Exempt Request for Proposal, the contract has been awarded to the offeror whose proposal is most advantageous to the State. 
Vendor Selected for Award: Catalis Regulatory & Compliance, LLC
Contract Description: Vendor to provide comprehensive account servicing for the Program. This includes, but is not limited to:  maintaining records at an individual account level,  processing and posting payments including electronic payments to accounts,  processing postsecondary institution invoices for payments on behalf of student beneficiaries, processing refunds,  issuing correspondence to purchasers and processing correspondence received from purchasers,  handling all account maintenance transactions,  sending out yearly account statements and 1099 tax forms and  providing customer service for both contract holders and schools by handling phone calls and email inquiries.
Total Award Amount: $9,000,000.00
Term:   July 1, 2024, to June 30, 2034 (no renewals)

Agency Contact

Name Lisa Sayers, Agency Procurement Officer
Email Lisa.Sayers@illinois.gov
Telephone # 847-831-8293
Address 1755 Lake Cook Road
Deerfield, IL 60015