Partner Training Resources

Partner Training provides training for college financial aid administrators (FAAs). Our training includes webinars, individualized school trainings, and annual conferences.

You may either scroll through the page, or click on one of the following links to jump to a specific section:

• Operational Guides and Frequently Asked Questions (FAQs)
• ISAC Program Overview Webinars

Operational Guides and Frequently Asked Questions (FAQs)

• Operational Guide for Alternative Application Processing
  (updated October 2025)
• Frequently Asked Questions – Illinois Residency and Verification
  (updated September 2023)

ISAC Program Overview Webinars

The below recorded program webinars each contain a complete overview of the ISAC program listed.

To access the recorded sessions as your schedule allows, select "View Recording" for the topic you wish to view. Select "Download Handout" for the PDF version.

Topic	Presentation Recording	Presentation Handout (PDF)
Overview of Loan Forgiveness Programs		Download Handout