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Cancellation, Forgiveness & Discharge

Under certain circumstances, a student loan, or a portion of the loan, may be cancelled, forgiven, or discharged. Visit the Loan Cancellation/Forgiveness/Discharge section of Mapping Your Future's website for a detailed chart of cancellation conditions.

The borrower's loan cannot be discharged solely because they believe that the school:

  • provided poor training or had unqualified instructors or inadequate equipment;
  • did not provide job placement or other services that it promised; or
  • engaged in fraudulent activities [other than falsely certifying (including as a result of identity theft) or fraudulently completing a loan application].

Loan Repayment/Forgiveness Programs

There are State of Illinois and federal programs that offer eligible borrowers assistance with student loan repayment and forgiveness. Borrowers with questions about eligibility for loan cancellation, forgiveness or discharge should contact the ISAC Call Center at 800.899.4722, ext.3 or isac.org.

Unable to Make Payments

If the borrower is unable to make monthly payments, he/she should contact the lender immediately to avoid default by considering alternative repayment options. In addition to loan forgiveness, deferment or forbearance may be an option depending upon the circumstances.