ISAC Student Portal2024-25 MAP Late Claims Update
05/20/2025
Unless otherwise noted, links in this message are to corresponding pages at the Illinois Student Assistance Commission (ISAC) website (isac.org).
The following information is being provided to assist colleges in the close-out process for the 2024-25 Monetary Award Program (MAP).
Payment of Late Claims
In order to best leverage available funds by assisting the greatest number of eligible students without overspending program appropriations, ISAC staff monitors both payment request (i.e., claim) rates and remaining funding levels throughout the year.
Based on our current analysis, payment has been approved for 2024-25 MAP late claims received through the date noted below for each term. As a reminder: first-term claims are considered late if submitted after December 6, 2024; second-term claims are considered late if submitted after April 4, 2025; and, third-term claims are considered late if submitted after May 9, 2025.
Payment results are now available in the MAP system for:
- first-term initial claims and increases that were received from December 7, 2024 through (including) May 14, 2025.
Payment results are anticipated to be available the morning of Wednesday, May 21, 2025 for:
- second-term initial claims and increases that were received from April 5, 2025 through (including) May 14, 2025; and
- third-term initial claims and increases that were received from May 10, 2025 through (including) May 14, 2025.
Information regarding how to access payment results is provided in the "Payment" chapter of the MAP User Guide.
All 2024-25 MAP initial claims and upward adjustments to previously-submitted claims submitted on or after May 15, 2025 will continue to be held as late, to be considered for payment later in the year.
Continue Submitting Claims and Reconciling Data
- Continue to report adjustments for all terms – including initial claims, increases and decreases to previously-submitted claims, and cancellations.
- You will be notified as deadline dates are established for reporting 2024-25 MAP adjustments.
- Colleges are encouraged to complete the process of reconciling 2024-25 MAP data as soon as possible.
- As part of the payment offset process, timely processing of cancellations and decreases will affect your institution's 2024-25 MAP "Due to ISAC" amount.
- Only data reconciliation activities should take place at this time.
- After ISAC determines that all payment processing is final, colleges with outstanding funds "Due to ISAC" will receive an e-mail notice indicating the total amount to be returned (anticipated to be sent to financial aid directors later this summer). Until then, no funds should be returned to ISAC.
- As part of the payment offset process, timely processing of cancellations and decreases will affect your institution's 2024-25 MAP "Due to ISAC" amount.
Next Steps
ISAC will continue to monitor institutions' claims and adjustments and the remaining appropriations and – based on the analysis of that data – decisions will be made regarding whether additional 2024-25 MAP late claims will be paid. Updated information will be shared with you via the usual means of communication (i.e., the MAP Program News page, the FAA Message Board, and ISAC's e-Messaging service).
You are receiving this message because you registered for ISAC's e-Messaging service through one or more subscription groups for FAAs.
If you have any questions, please contact School Services by sending an e-mail to [email protected] or calling 866.247.2172.
